Cancellation confirmed

Your visit is cancelled

We've cancelled your appointment and released your time slot. A confirmation email is on its way to you now. Your account, intake, and clinical records stay securely on file, so rebooking takes about a minute whenever you're ready.

What happens next
  1. Confirmation email arrives within a few minutes
  2. Any eligible refund returns to your original payment method per our cancellation policy
  3. Rebook anytime, your intake stays on file
Book a new visit
Questions? Contact us
Cancelled by mistake, or need a different time instead? Contact us and we'll restore or reschedule your original visit if the slot is still open.
HIPAA-protected records
FNP-led care
45-minute arrival across Chicago

What happens next

Your booking confirmation has been sent to your email. Before your visit, you’ll complete a brief clinical intake through our HIPAA-protected patient portal. Our FNP reviews every intake before dispatch, confirms your eligibility, and locks in your arrival window. Most patients complete this step in under five minutes.

Why we separate intake from booking

HIPAA requires protected health information to live in a secure environment, separate from scheduling and payment. This two-step process keeps your medical details private, limits who can access them, and ensures every patient is clinically reviewed before a clinician enters their home.

 

HIPAA-compliant

Your medical history stays in an encrypted patient portal audited for federal privacy standards.

 

Clinically reviewed

An FNP reviews every intake before your visit to confirm the protocol is appropriate for your profile.

Under five minutes

Most patients complete intake in under 3 minutes. You can pause and return anytime before your visit.

One account, all visits

Your portal saves your history so future visits only need quick updates, not a fresh intake.

Frequently
Asked Questions

QUESTIONS WE OFTEN GET ABOUT THE INTAKE PROCESS

  • A: HIPAA requires protected health information to be stored separately from booking and payment systems. Your intake lives in a patient portal audited for federal privacy standards. Keeping the two systems separate limits who can access your medical details and protects your records from any non-clinical data breach.
  • A: Most patients complete intake in under 3 minutes. If you have a long medication list or recent lab work to upload, it can take up to ten. You can pause and return anytime before your visit- your progress saves automatically.
  • A: Our FNP reviews every intake. If the protocol you selected isn’t appropriate for your clinical profile, we’ll reach out by secure message or phone to recommend an alternative or refund your deposit. You are never charged for a protocol that wasn’t administered.
  • A: Yes. Our patient portal is HIPAA-compliant, encrypted in transit and at rest, and access is limited to your assigned FNP and our clinical operations team. We do not sell, share, or use your health data for marketing.
  • A: Yes. The portal is mobile-optimized. You can start on one device and finish on another — your progress saves automatically. We recommend a private, quiet space so you can answer accurately without interruption.
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Your clinician
arrives in 45–60 minutes

Your clinician
arrives in 45–60 minutes

Your clinician
arrives in 45–60 minutes

Your clinician
arrives in 45–60 minutes

Your clinician
arrives in 45–60 minutes